Big Book of Team Motivating Games : Spirit-Building, Problem-Solving & Communication Games for Every Group
Civility Solution : What to Do When People are Rude
The Con : How Scams Work, Why You're Vulnerable & How to Protect Yourself
Defusing Angry People : Practical Tools for Handling Bullying, Threats & Violence
Emotions Revealed : Recognizing Faces and Feelings to Improve communication and emotional life
How to Be a Hepburn in a Hilton World : The Art of Living with Style, Class and Grace
Moonwalking with Einstein : The Art and Science of Remembering Everything
Switch : How to Change Things When Change is Hard
How to tell if someone is lying
How to sell a product or service
How to deal with a rude / angry / unreasonable person
How to break a bad habit / develop a good habit
How to complain effectively
How to Do Everything with Your eBay Business
Subjects of Deceit : A Phenomenology of Lying